Return & Refund Policy
At Agarwal Infotech and Computers, we strive to provide high-quality refurbished products and
accessories.
Return Window
Customers may request a return within 7 days of receiving the product.
Eligible Reasons for Return
Returns are accepted under the following conditions:
- Product received is defective
- Wrong product delivered
- Product damaged during shipping
Conditions for Return
To be eligible for return:
- Product must be in the same condition as received
- All accessories must be included
- Original packaging should be retained if possible
Non-Returnable Situations
Returns may not be accepted if:
- The product shows physical damage caused by the customer
- The product has been tampered with
- Damage due to liquid exposure or misuse
Refund Process
Once the returned product is inspected and approved:
- Refunds will be processed within 5-7 business days
- Refund will be issued via the original payment method or bank transfer